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287 Engagement Vs. Entertainment: Creating Client Connections for Maximum Success

  • Presented by: Brittany Todd, MA

  • March 10, 2023 3:55pm - 5:45pm

In a profession where we’re required to maintain the delicate balance between giving clients what they want versus what they need, we must be mindful to focus on engagement over entertainment. In this presentation, we will discuss simple yet effective strategies that maximize client connection and avoid the common pitfalls of confusing entertainment with engagement in fitness service delivery.

Session 287

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